On behalf of my family, I would like to take this opportunity to thank your ENTIRE staff for the outstanding care that was extended to our mother while living at the Plattduetsche for the last five years. Our mom was 100 years old when she passed last month. Yet, during her time at the Plattduetsche she experienced extraordinary kindness from all staff that will always be remembered.
Prior to my mom’s living at the Plattduetsche, until 95 years old, she lived alone in a well-maintained apartment filled with many of her own paintings where she independently cooked for herself each day, entertained her friends and family and enjoyed her life.
Yet, as time passed she decided that she no longer wanted to live alone. She wanted to transition to a residence where she would be surrounded by like-minded seniors in a comfortable residence. One day, while at a family dinner, she announced without hesitation, that she wanted to move to the Plattduetsche where her local friends were transitioning. We never looked at any other residences as mom was very definite about joining her friends at the Plattduetsche.
We never thought that this decision, made without comparison, would have been the best decision of our mom’s senior life. Your entire staff was friendly, accommodating, and so kind. It’s so difficult to measure the kindness of a residence through words alone. Yet, once a resident spends only a short time at the Plattduetsche it is easy to realize the sincere care and concern of your entire staff. Our family members visited our mom frequently and saw this KINDNESS each time we visited.
Our mom recently transitioned to our home to receive our family’s care with hospice support in her final days.
We will never forget our mom’s last day at the Plattduetsche. On the day we wheeled my mom through the dining room to take her “home” so many staff gathered to say goodbye with good wishes, kisses, and tears.
Our mom passed away just a few weeks ago. We will always remember the support and care she received during her time at the Plattduetsche. As mentioned so many times to you, Steve, our family members are “disciples” of the Plattduetsche. Whenever we meet someone looking for extraordinary care for a family member or friend we ALL unhesitatingly suggest the Plattduetsche.
A very special thank you to Teasha and her extraordinary nursing staff, Renee and her wonderful support staff as well as your recreation, kitchen, maintenance, cleaning, office and lobby staff who always greeted our mom with a smile and support.
Our family was blessed to know that our mom was taken care of by such a sincere, competent and caring staff.
With heartfelt appreciation to you and all at the Plattduetsche home.
Sincerely,
E.L and Family
P.S. please circulate this letter to all of your workers as EACH played a very special part in my mom’s most memorable and final years.
