How Our Team Maintained Safety During COVID-19

From the onset of the coronavirus pandemic, the Plattduetsche Home Society quickly responded to the specific safety concerns of its residents of our senior living community. The viral crisis demanded quick action to improve our vulnerable population’s safety during COVID-19. As part of the “new normal” in New York, our standard operating procedures needed to be modified to incorporate PPEs and provide more virtual services, such as facilitating remote doctor’s appointments.

New Protocols Provide Enhanced Protection

When the coronavirus outbreak began, the Plattduetsche Home Society quickly put protocols in place to protect our residents. We immediately closed-down our entire facility, both the Adult Home and Enriched Housing, to all visitors. We also limited entry to the Plattduetsche Home Society to only medical and service personnel who were absolutely necessary.

To enhance safety during COVID-19, we isolated the residents of our two separate senior living communities. And for a time, ceased our regular practices of arranging transportation of our residents to outside physicians, therapy sessions, and medical facilities, unless it was an emergency. Tele-med and remote technologies were also implemented.

Improving Safety During COVID-19: Social Distancing Guidelines Implemented

At both our Adult Home and Enriched Housing, we also modified its activities to incorporate practical social distancing. Our regular “family-style” meals were immediately changed to plated meals for breakfast, lunch, and dinner. In addition, we reduced the number of residents allowed per table and spaced each one further apart. To ensure the safety of our whole facility, the Plattduetsche Home Society pool and exercise rooms were temporarily closed. At the same time, our staff found new ways to engage our residents, including broadcasting activities on large TV monitors.

Throughout the pandemic, our leadership team reviewed and instituted new methods to modify our activities to improve safety during the COVID-19 outbreak. All of our new protocols were aimed to address the guidelines provided by the State Department of Health and the innovative solutions shared with the Empire State Association of Assisted Living. As a result, all residents and staff of the Plattduetsche Home Society were 100 percent free from an outbreak of the COVID-19 virus during this global pandemic.

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